We serve both. Many of our most successful partnerships are with independent boutique hotels, bed & breakfasts, and single-location restaurants. Our Social Start package was specifically designed for independent properties and smaller hospitality businesses—delivering professional content and strategic management at an affordable investment.

Minimal—and that's the entire point. After initial onboarding (1-2 hours) and occasional content day coordination (which many hoteliers actually enjoy), your time commitment is reduced to:

• Brief monthly content approval reviews (~30 minutes)

• Quarterly strategy meetings (~60 minutes)

• Occasional coordination for special events or time-sensitive needs

Most hotel managers report saving 15-20 hours weekly that they previously spent on social media, content creation, and community management. That's 60-80 hours monthly back to focus on guest services and operations.

Absolutely. We've photographed and filmed operating hotels, active restaurants, and busy hospitality properties countless times. Our team is experienced at capturing authentic content while remaining invisible to guests and minimizing operational disruption.

For properties concerned about guest privacy or operational flow:

• We can work during off-peak hours or closed days

• We coordinate timing around check-in/check-out flows

• Our crew works discreetly with minimal equipment visibility

• We never interfere with guest experiences

• We can focus on empty rooms, common areas during slow periods, or staff-only content

Many properties are surprised at how smoothly our content days run—guests often don't even notice we're there.

Video Production is perfect for one-time projects: grand opening videos, property tour videos for your website, renovation announcements, or specific campaigns. You hire us for a defined project with a specific deliverable and timeline.

Content Partner Program is an ongoing partnership where we become your complete marketing department. You get:

• Regular professional content creation (monthly/bi-monthly/quarterly shoots)

• Full social media management (daily posting, engagement, strategy)

• Continuous optimization based on performance data

• Strategic planning aligned with booking goals

• Ongoing relationship with dedicated team who knows your property intimately

Which is right for you?

• Need a website video or specific campaign? → Video Production

• Want to completely eliminate social media burden and build consistent presence? → Content Partner Program

Most Ottawa hotels and restaurants find the Content Partner Program delivers significantly better ROI than project-based work because of the consistent presence, compounding results, and elimination of ongoing vendor coordination.

You'll receive regular performance reports showing clear metrics tied to your booking objectives. Beyond engagement metrics, we track booking inquiry attribution, website traffic from social channels, and direct booking conversion rates, the indicators that matter to your bottom line.

Yes—absolutely. We become an invisible extension of your team, creating content that authentically represents your property's unique brand voice, values, and personality. Our content strategies are developed specifically around your individual business.

We spend time understanding:

• Your brand positioning and competitive differentiation

• Your ideal guest demographics and booking patterns

• Your property's unique personality and culture

• Your local market and seasonal dynamics

• Your voice, tone, and messaging preferences

The result? Content that feels like it's coming directly from your property, not an outside agency. Most audiences have no idea our clients use an external content partner—and that's exactly the point.